High
E04 on Keston System S40

Your boiler has lost power or was switched off while it was already trying to report a different fault, causing it to display this general error message.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Power has been reset whilst boiler was in lockout

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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