High
E20 on Main Ecoinstaller 2

Your boiler has lost the ability to accurately measure the temperature of the water circulating through your radiators, so it has safely shut itself down to prevent overheating.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Central Heating NTC Fault

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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