High
E28 on Main Ecoinstaller 2

Your boiler's computer module has been identified as the wrong type for your specific heating system, preventing it from operating correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Incorrect PCB Fitted

From this model's manual
Verified against the Main Ecoinstaller 2 installation & service manual, page 50.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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