24 Your boiler has stopped working because it cannot light the flame or the internal drainage pipe is blocked.
Your boiler has stopped working because it cannot light the flame or the internal drainage pipe is blocked.
What to check first
- Check if the white plastic pipe underneath the boiler is frozen or blocked
- Thaw any frozen external pipes with warm (not boiling) water or a heat pad
- Locate your gas meter to ensure the gas supply is turned on
- Press and hold the Reset button for five seconds
Parts commonly replaced
- Flame Sensing Electrode
- Condensate Trap
- Gas Valve