Main Eco Compact Combi Fault codes & diagnostics

15 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 25-30 kW 2019-present
Download the Main Eco Compact Combi manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
15 High

All 15 documented codes

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20

Your boiler is struggling to control its internal gas supply, which means it has safely shut itself down to prevent any risk of incomplete combustion.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • PCB (Printed Circuit Board)
  • Wiring harness

Related codes

28

Your boiler is struggling to control the gas supply it needs to stay lit, so it has shut down to keep your home safe.

High Engineer only £150-250

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

40

Your boiler is struggling to manage the gas supply required to light the flame and heat your water, which has caused it to shut down for safety.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • PCB (Printed Circuit Board)
  • Wiring harness

Related codes

103

Your boiler has lost communication with an optional safety monitoring device, which is preventing it from operating correctly.

High Engineer only £120-250

Parts commonly replaced

  • Safety Assist accessory module
  • Wiring harness
  • Main printed circuit board

Related codes

104

Your boiler has lost communication with an optional safety device, meaning it has shut down as a precaution to prevent unsafe operation.

High Engineer only £120-250

Parts commonly replaced

  • Safety Assist module
  • Wiring harness
  • Main PCB

Related codes

107

Your boiler is having a communication error with an optional safety monitoring device, which is causing the system to stop functioning as a precaution.

High Engineer only £120-250

Parts commonly replaced

  • Safety Assist accessory module
  • PCB

Related codes

110

Your boiler has detected that the water inside the heating system has become too hot and has automatically shut down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Pump
  • Primary Heat Exchanger

Related codes

118

Your boiler has stopped working because the water pressure inside the heating system has dropped too low to operate safely.

High DIY-safe £80-120

What to check first

  1. Locate the external filling loop or internal key under the boiler
  2. Slowly open the valves to allow mains water to enter the system
  3. Watch the pressure gauge on the front of the boiler until the needle reaches the green zone between 1.0 and 1.5 bar
  4. Close the valves firmly and check that the fault code has cleared

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

125

Your boiler is struggling to circulate water properly or is overheating because it cannot detect the expected changes in water temperature.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • NTC Thermistor
  • Heat Exchanger

Related codes

128

Your boiler has stopped because it cannot maintain a stable flame to heat your water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Circuit board

Related codes

133

Your boiler is failing to light because it cannot detect a flame, which may be caused by a temporary gas supply issue.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

134

Your boiler is trying to start but cannot detect a flame, likely because the gas supply is blocked or the ignition system is failing to spark.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

135

Your boiler is failing to light because it is not receiving enough gas or is having trouble sparking, meaning you currently have no heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

160

Your boiler has detected an issue with the system that controls the flow of gas, meaning it has shut itself down to keep your home safe.

High Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

321

Your boiler is having trouble controlling the flow of gas needed to stay lit, so it has shut down as a safety precaution.

High Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • PCB (Printed Circuit Board)
  • Wiring harness

Related codes

3 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.

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