High
E125 on Main Eco Compact Combi

Your boiler is struggling to move hot water around the system, which is usually caused by a blockage or a pump issue that is preventing the unit from cooling itself down.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Circulation error

From this model's manual
Verified against the Main/Main Eco Compact installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler detects that water is not moving through the system quickly enough to carry heat away from the burner. The most common reasons are a failed internal pump that can no longer push the water, or a build-up of debris and sludge that has physically blocked the pipes or heat exchanger. Effectively, the boiler shuts down because it is getting too hot too quickly and needs to prevent internal damage.

This fault is more common in autumn and winter when the heating is first switched back on, as debris often settles and solidifies during the summer months when the pump is inactive.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

All 71 fault codes on the Eco Compact Combi

Seeing a different code? Every code this model can display, in one place.

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