What the manual says
Manufacturer manualprimary water temperature has not changed by 1° C within 15-30 seconds of burner lighting, or if within 10 minutes of burner lighting, the primary water temperature has not changed
From this model's manual
Verified against the Main Eco Compact System installation & service manual.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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