Medium
15 on Main Eco Compact System

Your boiler has encountered a temporary error and needs a simple restart to try and get things back to normal.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Fault code - Requires reset

From this model's manual
Verified against the Main Eco Compact System installation & service manual, page 13.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Locate the reset button on your boiler control panel.Press and hold the button for 3 to 5 seconds.Wait a few minutes to see if the boiler restarts and the error code clears.

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