Main MainEco Fault codes & diagnostics

61 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

CombiSystem Natural GasLPG 15-35 kW 2006 onwards Discontinued

Replaced by: Baxi 600 or 800 Series

Download the Main MainEco manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Each cell = one fault code. Hover to identify.
6 Emergency 47 High 3 Medium 5 Low

All 61 documented codes

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5v[0

Your boiler's internal memory has encountered a configuration error and needs to be reset or reprogrammed by a professional.

High Engineer only £100-250

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

5v[1

Your boiler has temporarily shut down because the water inside it has become dangerously hot.

Emergency Engineer only £150-350

Parts commonly replaced

  • NTC thermistor
  • Pump
  • Main heat exchanger

Related codes

5v[2

Your boiler has detected that the water inside is heating up far too quickly, which usually happens when water isn't flowing through the system properly.

High Engineer only £150-£350

Parts commonly replaced

  • Circulator pump
  • Flow sensor
  • Automatic bypass valve
  • Heat exchanger

Related codes

5v[7

Your boiler is temporarily shutting down because the water getting hot inside is not circulating away fast enough, causing a dangerous temperature gap.

High Engineer only £150-350

Parts commonly replaced

  • Pump
  • Plate heat exchanger
  • NTC temperature sensors
  • Automatic bypass valve

Related codes

5v[10

Your boiler has temporarily stopped working because a safety shutdown switch has been triggered.

High Engineer only £100-250

Parts commonly replaced

  • External safety controls
  • Wiring harness
  • Printed Circuit Board

Related codes

5v[11

Your boiler has temporarily stopped working because it has detected an external safety shutdown signal or a potential freezing risk.

Medium DIY-safe £90-180

What to check first

  1. Check if any external safety cut-outs or thermostats connected to the boiler have been triggered.
  2. Ensure the external condensate pipe is not frozen if this is occurring during cold winter weather.
  3. Try resetting the boiler using its reset button to see if the safety lock clears.

Parts commonly replaced

  • External frost thermostat
  • Wiring centre
  • Main PCB

Related codes

5v[12

Your boiler's main control panel has temporarily lost its connection with the internal computer, meaning it cannot receive your commands for heating or hot water.

High DIY-safe £150-300

What to check first

  1. Turn the boiler off completely at the fused spur switch or wall socket.
  2. Wait approximately 60 seconds to allow the internal components to fully discharge.
  3. Turn the power back on and check if the display resets and the error clears.

Parts commonly replaced

  • HMI Display PCB
  • Main PCB
  • Internal wiring harness

Related codes

5v[13

Your boiler has temporarily lost its ability to talk to its internal main control board, which stops the system from operating safely.

High Engineer only £150-300

Parts commonly replaced

  • SCU PCB
  • Internal wiring harness

Related codes

5v[15

Your boiler has detected that the incoming gas supply pressure is too low to operate safely and effectively.

Emergency Engineer only £90-250

Parts commonly replaced

  • Gas valve
  • Gas meter regulator
  • Gas pressure switch

Related codes

5v[16

Your boiler's computer system has lost its settings and needs to be properly reconfigured by a professional.

High Engineer only £90-180

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

Showing 11–20 of 61
5v[17

Your boiler's internal computer system has lost its correct settings and needs a professional to reprogram it.

High Engineer only £90-180

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

5v[18

Your boiler's main electronic brain cannot recognise the power supply unit, meaning it has temporarily stopped working for safety reasons.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Power Supply Unit (PSU)

Related codes

5v[19

Your boiler's internal computer has lost its correct settings and needs a professional to reprogram it.

High Engineer only £90-180

Parts commonly replaced

  • PCB

Related codes

5v[21

Your boiler's internal computer parts have temporarily lost the ability to talk to each other properly.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

5v[22

Your boiler has stopped working because the flame has unexpectedly gone out while trying to heat your home.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

5v[25

Your boiler has detected an internal issue with its core operating system, so it has safely shut down to prevent any risk.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Gas/Air Valve Assembly

Related codes

Code A

Your boiler is reminding you that it is due for its regular annual service to keep it running safely and efficiently.

Low Engineer only £70-120
Code B

Your boiler has stopped working because something is blocking either the internal pipework or the pipe that takes away waste water outside.

High Engineer only £90-180

Parts commonly replaced

  • Condensate pipe
  • Internal condensate trap
  • Plate heat exchanger

Related codes

Code C

Your boiler has temporarily shut down because a safety device or external control has triggered a stop signal.

High Engineer only £90-200

Parts commonly replaced

  • External timer
  • Room thermostat
  • Main PCB

Related codes

Showing 21–30 of 61
Communication fault

Your boiler has lost its connection due to a blockage, which has temporarily stopped it from working.

High Engineer only £100-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Internal Wiring Harness

Related codes

e[00

Your boiler is experiencing an internal computer memory error and needs to be reset or reprogrammed by a professional.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

e[01

Your boiler has experienced a memory or data settings error, meaning its internal computer has lost or corrupted its configuration.

High Engineer only £150-£300

Parts commonly replaced

  • PCB (Printed Circuit Board)

Related codes

e[02

Your boiler has temporarily stopped working because it is having trouble reading its own water temperature correctly.

High Engineer only £100-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Flow Sensor
  • Wiring Harness

Related codes

e[03

Your boiler has temporarily stopped working because it cannot accurately read the water temperature inside the system.

High Engineer only £150-£250

Parts commonly replaced

  • NTC thermistor
  • Temperature sensor

Related codes

e[04

Your boiler has temporarily stopped working because it is getting incorrect temperature readings from its internal sensors.

High Engineer only £150-£300

Parts commonly replaced

  • NTC thermistor
  • Temperature sensor
  • Printed Circuit Board (PCB)

Related codes

e[05

Your boiler has temporarily stopped working because it is having trouble reading the temperature of the water correctly.

High Engineer only £150-£250

Parts commonly replaced

  • NTC thermistor
  • Temperature sensor
  • Wiring harness

Related codes

e[06

Your boiler has temporarily stopped working because it cannot accurately read the water temperature inside the system.

High Engineer only £150-£250

Parts commonly replaced

  • NTC Thermistor
  • Temperature Sensor
  • Flow Sensor

Related codes

e[07

Your boiler has temporarily stopped working because it cannot accurately read the water temperature inside the system.

High Engineer only £120-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Flow Sensor
  • Wiring Harness

Related codes

e[08

Your boiler has temporarily stopped working because it is having trouble reading the correct water temperature.

High Engineer only £120-250

Parts commonly replaced

  • NTC thermistor (temperature sensor)
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

Showing 31–40 of 61
e[09

Your boiler has detected an issue with its internal temperature monitoring, so it has safely shut down to prevent overheating.

High Engineer only £120-250

Parts commonly replaced

  • NTC thermistor
  • Temperature sensor
  • Wiring harness

Related codes

e10

Your boiler has temporarily stopped working because the water inside is not circulating properly between the heating pipes.

High DIY-safe £100-£250

What to check first

  1. Check that your heating system pressure is at the correct level, usually between 1 and 1.5 bar on the pressure gauge.
  2. Ensure your radiators and thermostatic valves are open and not blocked, allowing water to flow freely.
  3. Try resetting the boiler using the reset button or turning the power off and on again.

Parts commonly replaced

  • Central heating pump
  • Flow and return thermistors
  • Automatic bypass valve

Related codes

e11

Your boiler has temporarily stopped working because it cannot accurately read the water temperature inside the system.

High Engineer only £100-£250

Parts commonly replaced

  • NTC thermistor / temperature sensor
  • Wiring harness

Related codes

e12

Your boiler has temporarily shut down because the main internal component has become too hot, which safely prevents damage.

High Engineer only £150-300

Parts commonly replaced

  • High-limit thermostat (STB)
  • Pump
  • Heat exchanger
  • NTC thermistor

Related codes

e14

Your boiler is trying to fire up for heating or hot water, but the burner is failing to ignite successfully.

High Engineer only £150-300

Parts commonly replaced

  • Ignition lead
  • Electrodes
  • Gas valve
  • PCB

Related codes

e16

Your boiler is temporarily locked out because it is detecting a flame inside when it shouldn't be.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Gas Valve

Related codes

e17

Your boiler has detected an issue with the valve that controls the gas supply, meaning it has safely shut down to prevent any risk.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Boiler control PCB

Related codes

e34

Your boiler has stopped working because the internal fan that safely removes waste gases is not running properly.

High Engineer only £150-300

Parts commonly replaced

  • Flue gas fan
  • Air pressure switch
  • Printed Circuit Board (PCB)

Related codes

e35

Your boiler has temporarily stopped working because it has detected an incorrect temperature reading or a problem with water flow inside the system.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensor
  • Flow Switch
  • Main Printed Circuit Board (PCB)

Related codes

e36

Your boiler has tried to start up several times but failed to ignite the flame, so it has locked itself out for safety.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

Showing 41–50 of 61
e37

Your boiler's internal computer parts are having trouble talking to each other, which temporarily stops the heating from working properly.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

e38

Your boiler has temporarily lost its ability to talk to its internal computer system, causing it to shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • SCU PCB
  • Wiring harness

Related codes

e39

Your boiler has safely shut itself down and locked out due to a safety interlock or external device signaling a fault.

High Engineer only £100-£250

Parts commonly replaced

  • External safety device
  • Wiring harness
  • Main printed circuit board

Related codes

e40

Your boiler has detected an internal communication or testing error with its secondary heat recovery or control unit.

Medium Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • URC unit

Related codes

e41

Your boiler has automatically shut down because the main internal components have become dangerously hot.

Emergency Engineer only £150-£350

Parts commonly replaced

  • Circulator pump
  • Heat exchanger
  • NTC thermistor sensor

Related codes

Error code 1

Your boiler has temporarily stopped working because it cannot accurately read the water temperature inside the system.

High Engineer only £150-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Flow Thermistor
  • Wiring Harness

Related codes

Error code 4

Your boiler has stopped working because the internal fan that safely clears combustion gases is not operating correctly.

High Engineer only £150-£300

Parts commonly replaced

  • Flue gas fan
  • Air pressure switch
  • Printed Circuit Board (PCB)

Related codes

Showing 51–60 of 61
Fan fault

Your boiler has detected an issue with the internal fan that safely expels harmful gases outside your home, so it has temporarily stopped working to keep you safe.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue Gas Fan
  • Air Pressure Switch
  • Printed Circuit Board (PCB)

Related codes

Flame loss

Your boiler has temporarily stopped because it cannot detect a flame, likely due to a blockage in the flue or air supply.

High Engineer only £120-250

Parts commonly replaced

  • Condensate trap
  • Flue terminal
  • Air pressure switch

Related codes

Ignition fault

Your boiler has failed to light its flame, meaning it cannot provide you with heating or hot water at the moment.

High Engineer only £150-300

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

Miscellaneous

Your boiler has detected a blockage somewhere in its system, which is stopping it from working properly to protect itself from damage.

High Engineer only £100-250

Parts commonly replaced

  • Condensate pipe
  • Heat exchanger
  • Pump

Related codes

Parameter error

Your boiler has detected a blockage in the system, which is stopping it from working properly.

High Engineer only £150-300

Parts commonly replaced

  • Condensate pipe
  • PUMP
  • Heat exchanger

Related codes

Reinitialisation

Your boiler is undergoing a system reset or software reinitialisation, which usually happens automatically after a power interruption or minor system hiccup.

Low DIY-safe

What to check first

  1. Wait a few minutes to see if the boiler completes its reset automatically.
  2. Turn the boiler off at the fused spur or power switch, wait 30 seconds, and turn it back on.
  3. Check your user manual to see if a manual reset button needs to be pressed.

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Control Panel

Related codes

Sensor error

Your boiler has detected an issue with one of its internal temperature sensors, which means it cannot accurately monitor the water heat and has safely shut down to prevent damage.

Low Engineer only £90-180

Parts commonly replaced

  • NTC Thermistor
  • Temperature Sensor
  • Wiring Harness

Related codes

Showing 61–61 of 61
Temperature protection

Your boiler has temporarily stopped working because it has detected a blockage restricting the flow of water inside the system.

High Engineer only £150-300

Parts commonly replaced

  • Circulating pump
  • Plate heat exchanger
  • Automatic bypass valve

Related codes