Medium
E783 on Navien NCB CE

Your boiler is having trouble communicating with your wall-mounted thermostat or remote control panel, meaning it may not know when to turn on or off.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

OT-remote controller error

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful