Navien NCB CE Fault codes & diagnostics

58 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural GasLPG 24-40 kW 2018-present

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Severity at a glance

Each cell = one fault code. Hover to identify.
8 Emergency 47 High 1 Medium 2 Low

All 58 documented codes

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001

Your boiler has detected an internal issue where the fan is not spinning at the required speed to safely exhaust gases.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • PCB

Related codes

003

Your boiler has failed to ignite because it was unable to sense a flame after starting up.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame sensor
  • Gas valve

Related codes

004

Your boiler has detected a failure to ignite the flame, meaning it is currently unable to provide heating or hot water.

High Engineer only £120-£250

Parts commonly replaced

  • Ignition electrode
  • Flame rod sensor
  • Gas valve

Related codes

012

Your boiler has detected that it is not receiving enough water flow to operate safely and has shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Flow sensor
  • Circulation pump
  • Primary heat exchanger

Related codes

016

Your boiler has detected that it is overheating and has shut itself down to prevent any damage to the internal parts.

High Engineer only £120-250

Parts commonly replaced

  • Pump
  • Heat exchanger
  • Temperature sensor

Related codes

030

Your boiler has failed to detect a flame, meaning it cannot ignite to provide you with heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame sensor
  • Gas valve
046

Your boiler has detected an issue with the water pressure sensor, which is preventing it from operating correctly.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

047

Your boiler has detected an issue with the airflow management system, meaning it cannot operate safely and has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Fan assembly
  • Ventilation flue assembly

Related codes

060

Your boiler has detected an issue with the air supply or exhaust system, meaning it cannot safely vent the gases produced during combustion.

Emergency Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Flue assembly

Related codes

109

Your boiler has detected an issue with the air pressure inside the unit, meaning it cannot safely vent the exhaust gases.

Emergency Engineer only £150-350

Parts commonly replaced

  • Air pressure sensor
  • Venturi
  • Fan assembly
Showing 11–20 of 58
110

Your boiler is failing to light the flame properly, which means it cannot produce heating or hot water until the ignition system is checked.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame sensor
  • Gas valve
110E

Your boiler is struggling to breathe properly because the pipework that lets air in and smoke out is likely blocked, frozen, or damaged.

Emergency Engineer only £120-250

Parts commonly replaced

  • Flue terminal
  • Condensate trap
  • Fan assembly
  • Air pressure switch

Related codes

205

Your boiler has detected an issue with the air intake or exhaust system, meaning it cannot safely vent gases and has shut down to protect your home.

Emergency Engineer only £150-£300

Parts commonly replaced

  • Air pressure switch
  • Fan assembly
  • Flue seals
218

Your boiler has detected an issue with the water flow or pressure sensor, meaning it cannot accurately tell if water is moving through the system to heat it safely.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Pressure sensor
  • Wiring harness
302

Your boiler has detected an issue with the air supply or exhaust system, which prevents it from operating safely.

Emergency Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Fan assembly
  • Flue seals
352

Your boiler is failing to detect the necessary internal pressure or airflow, causing the system to lock out for safety.

High Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Fan assembly
  • Main PCB

Related codes

353

Your boiler has detected an issue with the flame and has safely shut itself down to prevent any unsafe operation.

High Engineer only £150-300

Parts commonly replaced

  • Flame rod
  • Ignition electrode
  • Gas valve

Related codes

407

Your boiler has detected an issue with the sensor used to monitor the water pump, preventing the system from circulating water correctly.

High Engineer only £180-350

Parts commonly replaced

  • Circulation pump
  • Pump wiring harness
  • Main PCB
421

Your boiler has detected a problem with the internal flow sensor, which means it cannot accurately measure the movement of water to heat your home.

High Engineer only £180-300

Parts commonly replaced

  • Flow Sensor
  • Flow Switch
  • Wiring Harness

Related codes

515

Your boiler has detected an internal communication error with its main control unit, causing it to shut down for safety.

High Engineer only £180-350

Parts commonly replaced

  • Main Control PCB
  • Communication wiring harness

Related codes

Showing 21–30 of 58
517

Your boiler has detected an internal communication failure between its main control boards, which prevents it from operating safely.

High Engineer only £180-350

Parts commonly replaced

  • Main Control Board
  • Communication Wiring Harness
594

Your boiler has detected an issue with the internal air or exhaust system that prevents it from firing up safely.

High Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Fan assembly
  • Flue sensor
615

Your boiler has detected an internal communication error between its main control boards, which prevents it from operating correctly.

High Engineer only £150-300

Parts commonly replaced

  • Main control board
  • Communication wiring harness
740

Your boiler is struggling to communicate with its internal control system, which has caused it to shut down for safety reasons.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

782

Your boiler has lost communication with the internal 3-way valve, meaning it cannot correctly switch between heating your radiators and providing hot water.

High Engineer only £150-250

Parts commonly replaced

  • 3-way diverter valve
  • Diverter valve motor
  • Wiring harness
E.782

Your boiler's main control panel is having trouble talking to the internal computer, which has caused the system to stop working.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Wiring harness
  • Display interface module
E001

Your boiler has detected that its internal water temperature has become dangerously high and has shut itself down to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • Heat exchanger
  • Diverter valve

Related codes

E02

Your boiler has stopped working because the water pressure inside the system has dropped too low.

High DIY-safe £80-120

What to check first

  1. Locate the external filling loop, which is a silver braided hose connecting two pipes near your boiler.
  2. Open the valves on both ends of the filling loop to allow water into the system.
  3. Watch the pressure gauge on the front of the boiler until the needle reaches the green zone (typically 1.5 bar).
  4. Close both valves tightly to stop the flow of water and check for any leaks.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Pressure relief valve
E003

Your boiler is failing to light the flame needed to produce heat and hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

E004

Your boiler is trying to start but cannot get the flame going, so it has shut down as a safety precaution.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

Showing 31–40 of 58
E012

Your boiler is failing to light the internal flame needed to produce heat and hot water safely.

High Engineer only £150-300

Parts commonly replaced

  • Flame rod sensor
  • Ignition lead
  • Gas valve
E016

Your boiler has detected that it is getting dangerously hot and has shut itself down to prevent damage or fire risk.

Emergency Engineer only £150-300

Parts commonly replaced

  • High limit sensor
  • Central heating pump
  • Heat exchanger
E030

Your boiler is detecting an issue with water flow or heat levels, which could mean dangerous air or gas is trapped inside where it shouldn't be.

Emergency Engineer only £150-400

Parts commonly replaced

  • Heat exchanger
  • Circulation pump
  • Flow sensor

Related codes

E046

Your boiler has detected that it is getting dangerously hot and has shut itself down to prevent damage or fire risk.

Emergency Engineer only £150-300

Parts commonly replaced

  • High limit sensor
  • Central heating pump
  • Heat exchanger

Related codes

E047

Your boiler is struggling to accurately measure its internal water temperature, so it has stopped working as a safety precaution.

High Engineer only £150-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness

Related codes

E060

Your boiler is having trouble controlling the air and gas balance required for safe combustion, so it has safely shut itself down to prevent any issues.

High Engineer only £150-350

Parts commonly replaced

  • Venturi assembly
  • Gas valve
  • Fan assembly
  • PCB
E109

Your boiler has stopped working because the internal fan which clears waste gases isn't spinning, meaning it has safely shut down to prevent any risk.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • PCB

Related codes

E110

Your boiler is struggling to breathe because it cannot effectively move air through the system, meaning it has shut down for safety.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Flue seals
E127

Your boiler's air pressure sensor is failing to detect the correct airflow, meaning the unit has shut down to ensure safe operation.

High Engineer only £150-300

Parts commonly replaced

  • Air Pressure Sensor
  • Flue assembly
  • Fan
E205

Your boiler's temperature sensors are providing conflicting or faulty data, so it has safely shut itself down to prevent overheating.

High Engineer only £150-250

Parts commonly replaced

  • DHW thermistor
  • Central heating thermistor
  • Wiring harness
Showing 41–50 of 58
E218

Your boiler's temperature sensor is providing faulty readings, causing the system to stop operating to prevent potential overheating.

High Engineer only £150-250

Parts commonly replaced

  • NTC Thermistor
  • Wiring harness
E302

Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.

High DIY-safe £80-150

What to check first

  1. Locate the external filling loop, which is a flexible braided hose usually found underneath the boiler
  2. Open the valves at both ends of the filling loop to let mains water into the system
  3. Monitor the pressure gauge on the front of the boiler until the needle reaches between 1.0 and 1.5 bar
  4. Close both valves tightly and remove the filling loop if required by your specific model

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor
E351

Your boiler is struggling to understand how much water is inside it, so it has stopped working to prevent any potential damage.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

E352

Your boiler is currently unable to read its own internal water pressure, which prevents it from operating safely to provide heat or hot water.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

E353

Your boiler has detected an issue with how it manages water flow and pressure, which means it cannot safely produce hot water for your taps or home.

High Engineer only £180-350

Parts commonly replaced

  • Water pressure sensor
  • DHW heat exchanger
  • Diverter valve

Related codes

E407

Your boiler is struggling to accurately read its internal temperature, so it has safely shut down to prevent overheating.

High Engineer only £150-250

Parts commonly replaced

  • NTC Thermistor
  • Wiring harness
E421

Your boiler is struggling to read its internal water temperature correctly, so it has shut down to prevent overheating or system damage.

High Engineer only £150-250

Parts commonly replaced

  • Flow Thermistor
  • Return Thermistor
  • Wiring Harness

Related codes

E439

Your boiler is struggling to detect the movement of water, which means it cannot safely start heating your home or providing hot water.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Water turbine assembly
  • Wiring harness
E515

Your boiler's main control computer is experiencing an internal electronic fault, preventing the system from operating correctly.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Wiring harness
E517

Your boiler's internal configuration settings are currently mismatched or incorrect, preventing the system from running properly.

High Engineer only £120-200

Parts commonly replaced

  • Main PCB
Showing 51–58 of 58
E594

Your boiler's internal electronic systems are having trouble talking to each other, which means the device has stopped working to prevent further faults.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Communication wiring harness
E615

Your boiler's main computer control panel is failing to process instructions correctly, which has caused the system to stop operating for safety reasons.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Wiring harness
E740

Your boiler has lost the connection to the thermometer installed outside your home, so it cannot automatically adjust your heating based on the current weather.

Low Engineer only £120-180

Parts commonly replaced

  • Outdoor temperature sensor
  • Wiring harness
E782

Your boiler's internal electronic control boards are failing to talk to each other, which means the system cannot safely manage your heating or hot water.

High Engineer only £200-450

Parts commonly replaced

  • Main control board (PCB)
  • Communication wiring harness
E783

Your boiler is having trouble communicating with your wall-mounted thermostat or remote control panel, meaning it may not know when to turn on or off.

Medium Engineer only £120-250

Parts commonly replaced

  • OpenTherm interface cable
  • PCB control board
  • Remote thermostat unit

Related codes

E787

Your boiler's computer is having trouble restarting correctly after a software or power glitch, preventing it from functioning properly.

High Engineer only £120-250

Parts commonly replaced

  • Main PCB
  • Control wiring harness

Related codes

Q-Error

Your boiler's computer system has lost the digital configuration settings that tell it how to operate correctly for your specific home.

High Engineer only £120-200

Parts commonly replaced

  • Main PCB
TEC

Your boiler has reached its internal timer for a routine service and is simply reminding you that it is time for a professional maintenance check.

Low Engineer only £90-140