BoilerFaultCodes.com

Potterton Performa 30 HE Fault Codes

Combi Natural GasLPG 30 kW 2005-2011 Discontinued
GC Number: 47-393-13

Replaced by: Promax Combi HE Plus

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Most common fault codes

24
Your boiler has stopped working because it either cannot detect a flame or the internal drainage pipe for waste water is blocked.
May be DIY safe · £100-280
25
Your boiler has switched itself off because it has detected that a part inside has become too hot to operate safely.
Gas Safe engineer required · £100-£250
26
Your boiler has stopped working because it cannot safely vent exhaust gases or the air-circulating fan has failed.
Gas Safe engineer required · £180-£350

All 16 fault codes

Code Severity Plain English
24 High Your boiler has stopped working because it either cannot detect a flame or the internal drainage pipe for waste water is blocked.
25 High Your boiler has switched itself off because it has detected that a part inside has become too hot to operate safely.
26 High Your boiler has stopped working because it cannot safely vent exhaust gases or the air-circulating fan has failed.
27 High Your boiler has detected that either the water pressure is too low for the system to run or the internal pump is unable to circulate water effectively.
28 Medium Your boiler's hot water sensor has stopped working correctly, which means you may have inconsistent or no hot water.
29 High Your boiler has detected a problem with the sensor that monitors the temperature of the water used for your radiators, causing the heating to stop working.
Burner on neon NOT illuminated High Your boiler is not attempting to light the flame, which means you have no heating or hot water because the system has encountered an internal startup error.
Burner output does not modulate Medium Your boiler is staying at a fixed temperature rather than adjusting its flame to meet your heating needs efficiently.
neon flashing High Your boiler has detected that the water temperature has got too hot and has shut itself down as a safety precaution.
neon flashing (Air pressure switch proved) High Your boiler has detected an issue with how it clears exhaust gases or pulls in fresh air, preventing it from firing up for safety.
neon flashing (Burner extinguishes after 10 seconds) High Your boiler is lighting but the system is failing to detect the flame, causing it to shut down for safety.
neon flashing (Fan runs at max speed) High Your boiler is trying to start up but cannot safely confirm that the exhaust gases are being cleared, so it has frozen for safety.
neon flashing (Primary flow switch) High Your boiler has detected that water is not circulating correctly through the system, which is preventing it from heating up safely.
neon flashing (Spark at ignition electrodes) High Your boiler is trying to light itself but failing to create a flame, likely due to a gas supply issue or a faulty ignition component.
neon illuminated High Your boiler has detected a general internal fault and has locked itself out to protect the system.
neons flashing (Air pressure switch) High Your boiler has detected a problem with how it discharges fumes or takes in fresh air, causing it to shut down for safety.

Potterton Performa 30 HE is discontinued — time for a new one?

Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.

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