What the manual says
Manufacturer manualFault on Hot Water Sensor
What causes this fault?
This fault occurs when the domestic hot water sensor, which monitors the temperature of the water going to your taps, provides an incorrect or missing electrical signal to the main control board. The most common reason is that the internal sensor has degraded over time or developed a short circuit, preventing the boiler from knowing how hot the water actually is. In some cases, it can also be caused by loose or corroded wiring connections between the sensor and the boiler’s brain.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 28: no call-out fees, no surprise bills.
Affiliate links. We may earn a commission at no extra cost to you.