Emergency
neon flashing (Section F) on Potterton Performa 30 HE

Your boiler has stopped working because it is not receiving the gas it needs to create a flame or the internal valve responsible for controlling the fuel has failed.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Gas supply fault / Gas valve failure

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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