High
neon flashing (Section E) on Potterton Performa 30 HE

Your boiler is struggling to breathe because it cannot clear out exhaust gases properly, so it has safely shut itself down to prevent a hazard.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Air pressure switch fault / Restriction in flue / Venturi blockage

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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