What does the Potterton Burner on neon NOT illuminated fault code mean?

Your boiler is not attempting to light the flame, which means you have no heating or hot water because the system has encountered an internal startup error.

Can I fix Potterton fault code Burner on neon NOT illuminated myself?

Check if your gas credit has run out or if the gas isolation valve is open

Potterton Burner on neon NOT illuminated Fault Code: What It Means & How to Fix It

Q: How much does it cost to fix Potterton error code Burner on neon NOT illuminated?

Typical repair cost for the Potterton Burner on neon NOT illuminated fault is £120-300 including labour.

Technical description

Go to section 'F'

What causes this fault?

This fault occurs when the boiler's internal computer tries to start the ignition process but stops because it cannot detect a flame or verify that the gas is flowing correctly. The most common reason is an aging electronic component or a sensing probe that has become worn or dirty over time. Because the system cannot guarantee it is safe to stay lit, it prevents the burner from firing entirely to protect your home.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Your boiler is not attempting to light the flame, which means you have no heating or hot water because the system has encountered an internal startup error.

Technical description

What causes this fault?

Engineer required

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