High
Main burner does not light on Potterton Profile 30E

Your boiler is failing to ignite the main flame, which means you currently have no heating or hot water because the system cannot generate the heat needed.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Does burner light? Check 240v +/- 10% between electronic control T2 and T6

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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