Emergency
Pilot extinguished on Potterton Promax

Your boiler has stopped working because the internal flame that keeps it running has gone out and will not stay lit.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Loss of gas supply, flame failure, or over-heating of the central heating water (permanent pilot 100 model).

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

E119View →E133View →

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