Flow & Return reversed, system not full of water, or pump/flow switch fault
Potterton Promax SL 24 Heat ErP Fault codes & diagnostics
6 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.
The fault code is already on your display
Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →
Severity at a glance
Each cell = one fault code. Hover to identify.Which version do you have?
The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.
| GC number | Appliance (register name) | Produced |
|---|---|---|
| 41-592-37 | Promax SL 24 Heat ErP | 2006–present |
Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.
All 6 documented codes
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Fan or fan wiring fault
No gas at gas valve, incorrect gas supply, blocked flue, blocked condensate trap, damaged probe, or faulty PCB
Stat fault, thermistor resistance out of range, or damaged combustion chamber door seal
Replace PCB
Thermistor resistance out of range or wiring fault
Avoid the next call-out bill
Monthly cover means no unexpected bills when your boiler breaks down.
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