Potterton Promax SL 24 Heat ErP Fault codes & diagnostics

7 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Gas 2006-present
GC Number 41-592-37
Download the Potterton Promax SL 24 Heat ErP manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 5 High 1 Medium

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
41-592-37 Promax SL 24 Heat ErP 2006–present

Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.

All 7 documented codes

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DRY-FIRE

Your boiler has detected that it is not getting enough water or the water is not flowing through it properly, which usually happens if the system needs topping up.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Water flow switch
  • Automatic air vent

Related codes

E06

Your boiler is having trouble detecting the temperature of the water used for your taps, which means it may struggle to provide consistent hot water.

Medium Engineer only £120-220

Parts commonly replaced

  • DHW Thermistor
  • Wiring harness

Related codes

IGNITION LOCKOUT

Your boiler has stopped working because it failed to light the flame, which usually means it is not getting gas or there is a temporary safety blockage.

High Engineer only £150-350

Parts commonly replaced

  • Ignition lead
  • Spark electrode
  • Gas valve
  • PCB

Related codes

OVERHEAT LOCKOUT

Your boiler has automatically shut down because it has detected that it is getting dangerously hotter than it should be.

Emergency Engineer only £150-300

Parts commonly replaced

  • Overheat thermostat
  • NTC thermistor
  • Combustion chamber seal

Related codes

PCB Fault

Your boiler's main electronic control board has failed, which means the system cannot safely operate and has shut down.

High Engineer only £250-£400

Parts commonly replaced

  • Printed Circuit Board (PCB)
THERMISTOR

Your boiler has detected a faulty temperature sensor which means it can no longer accurately monitor how hot the water is getting.

High Engineer only £100-180

Parts commonly replaced

  • NTC Thermistor (Temperature Sensor)
  • Wiring Harness

Related codes

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