Emergency
FLAME Detected on Potterton Puma 100e

Your boiler is signalling that it detects a flame when it should not, which is a safety precautionary lock-out to prevent potential issues.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Green LED: ON, Red LED: OFF

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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