High
FLAME Detected on Potterton Puma 80/100

Your boiler has detected a flame when it should not be lit, which means the system is currently trying to reset itself to ensure safe operation.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Green LED: ON, Red LED: OFF

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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