Emergency
FLAME Detected on Potterton Suprima HE

Your boiler is sensing a flame inside when it should be turned off, which is a safety lockout preventing the unit from operating.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Green LED: ON, Red LED: OFF

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

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