High Lockout
Er18 on Remeha Avanta 18V

Your boiler has detected an unusual temperature reading or a data processing error and has shut down as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Technical error data cycle (t1/t2 temperatures) as observed in error memory display

What causes this fault?

This fault occurs when the boiler's internal computer detects a conflict between the temperature readings on the flow and return pipes. It is usually caused by a physical failure of the temperature sensors or a communication glitch on the main circuit board that prevents the boiler from safely monitoring heat levels. In some cases, damaged internal wiring can also disrupt these signals, leading the system to shut down for protection.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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