High Lockout
E2 on Remeha Avanta 18V

Your boiler is struggling to ignite or keep the flame burning, and it is now trying to clear itself out before attempting to start again.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Error during start-up or operation; followed by a 3 minute venting cycle

What causes this fault?

This fault occurs when the boiler's control system cannot detect a steady flame after it tries to light. The most common reasons are a worn-out ignition spark, a blocked airway, or a faulty gas valve that isn't letting enough fuel into the burner.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
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