Technical description
failing or unstable flame of pilot burner
What causes this fault?
This fault occurs when the boiler's control system cannot detect a steady flame at the pilot burner during the ignition sequence. The most common reasons are a worn-out sensor that can no longer 'see' the flame or a buildup of carbon and debris on the burner that prevents a clean, stable light-off.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register →