Saunier Duval SD Isotwin Condens F35 E Fault codes & diagnostics

21 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Gas
GC Number 47-920-47
Download the Saunier Duval SD Isotwin Condens F35 E manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 19 High

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-920-47 SD Isotwin Condens F35 E 2005–present

Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.

All 21 documented codes

Tap any card for details

F1

Your boiler is failing to light the internal flame needed to produce heat or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

F2

Your boiler is struggling to clear exhaust gases safely, so it has shut down to prevent any risk of fumes entering your home.

High Engineer only £150-350

Parts commonly replaced

  • Air pressure switch
  • Flue fan
  • Venturi

Related codes

F3

Your boiler has detected a problem with the internal airflow or exhaust, so it has safely shut down to prevent harmful gases from building up.

Emergency Engineer only £150-£350

Parts commonly replaced

  • Air pressure switch
  • Flue assembly
  • Fan

Related codes

F4

Your boiler is failing to light its burner, which means it cannot produce any heating or hot water for your home.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition lead

Related codes

F5

Your boiler has switched itself off because it has reached an unsafe temperature to protect the internal components from damage.

High DIY-safe £120-300

What to check first

  1. Check that all radiator valves are fully open to allow water to circulate
  2. Ensure the boiler pressure gauge is between 1 and 1.5 bar
  3. Press the reset button once to see if the fault clears after the system has cooled down

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Main Heat Exchanger

Related codes

F6

Your boiler has temporarily stopped working because it cannot accurately measure the temperature of the water flowing through your heating system.

High Engineer only £120-250

Parts commonly replaced

  • NTC Flow Thermistor
  • Wiring harness

Related codes

F7

Your boiler has detected a problem with the sensor that monitors hot water temperature, which typically means you will have little or no hot water.

High Engineer only £100-£190

Parts commonly replaced

  • DHW Thermistor (NTC sensor)
  • Wiring harness / Connector

Related codes

F8

Your boiler's temperature sensor for the hot water storage tank has developed a fault, meaning the system cannot safely monitor or heat your hot water.

High Engineer only £120-£210

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Sensor
  • Sensor Wiring Harness

Related codes

F9

Your boiler is struggling to accurately measure the water pressure inside the system, which causes it to shut down to prevent potential damage.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness
F10

Your boiler has temporarily stopped working because it cannot accurately measure the temperature of the water returning from your radiators.

High Engineer only £120-£220

Parts commonly replaced

  • Return NTC thermistor
  • Wiring harness

Related codes

Showing 11–20 of 21
F11

Your boiler has lost its connection to the control panel or thermostat, meaning it cannot properly receive instructions to heat your home.

High Engineer only £100-250

Parts commonly replaced

  • Wiring harness
  • User interface display PCB

Related codes

F12

Your boiler's internal computer has lost communication with the control panel or display, preventing the system from operating.

High Engineer only £180-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Display Interface Board
  • Wiring Harness

Related codes

F13

Your boiler has temporarily lost communication between its internal control boards, meaning it has safely shut down to prevent incorrect operation.

High Engineer only £150-350

Parts commonly replaced

  • Main PCB
  • Internal wiring harness

Related codes

F14

Your boiler has shut down because the water inside the central heating system has reached an unsafely high temperature.

High DIY-safe £120-350

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the boiler pressure gauge is between 1.0 and 1.5 bar
  3. Switch the boiler off and back on again to reset the system after it has cooled down

Parts commonly replaced

  • Circulating pump
  • Flow temperature sensor (NTC)
  • Main heat exchanger (flushing/cleaning)

Related codes

F16

Your boiler is temporarily locked out because it still senses a flame burning even after the heating has switched off.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Main PCB
  • Ionisation electrode

Related codes

F17

Your boiler has stopped working because the electrical power coming from your home's mains supply is too low for it to run safely.

High Engineer only £100-350

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Low Voltage Transformer

Related codes

F18

Your boiler's digital display or control panel is having communication issues, which means the machine cannot receive your instructions on how to run.

High Engineer only £150-350

Parts commonly replaced

  • User interface menu module
  • Main printed circuit board (PCB)
  • Communication ribbon cable
F19

Your boiler has temporarily stopped working because it has lost the electronic signal from the sensor that monitors the temperature of the water used for your radiators.

High Engineer only £90-160

Parts commonly replaced

  • Central heating thermistor
  • Wiring harness

Related codes

F20

Your boiler has stopped working because the internal computer system has detected a software communication error between its main parts.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • User Interface Display Board

Related codes

F23

Your boiler has detected that water isn't flowing through the system properly, which has caused it to shut down to prevent overheating.

High DIY-safe £150-350

What to check first

  1. Check that all radiator valves are fully open.
  2. Check your boiler pressure gauge to ensure it is between 1 and 1.5 bar, and top it up using the filling loop if it is too low.
  3. Restart or reset the boiler to see if the error clears.

Parts commonly replaced

  • Circulating pump
  • Automatic bypass valve
  • Flow sensor

Related codes

Showing 21–21 of 21
F26

Your boiler has detected that the water is heating up or cooling down much faster than it should, indicating a problem with the internal circulation of water.

High Engineer only £150-300

Parts commonly replaced

  • Stepper motor
  • Diverter valve
  • Pump

Related codes

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