High
E14 on Saunier Duval Thelia

Your boiler is having trouble controlling the supply of gas needed to ignite the flame, so it has safely shut itself down to prevent any issues.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Gas valve control fault

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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