Saunier Duval Thelia Fault codes & diagnostics

12 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 23-30 kW 1995-2005 Discontinued

Replaced by: Thelia Condens

Download the Saunier Duval Thelia manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 10 High

All 12 documented codes

Tap any card for details

01

Your boiler is failing to light because it cannot detect a flame, meaning you currently have no heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition transformer

Related codes

06

Your boiler has lost the ability to accurately measure the temperature of the water used for your radiators, causing it to stop heating as a safety precaution.

High Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness
12

Your boiler is having trouble communicating with its control panel, which prevents it from receiving accurate instructions to heat your home.

High Engineer only £120-250

Parts commonly replaced

  • User interface display board
  • Communication cable/wiring harness
  • Main PCB
13

Your boiler's central control unit is experiencing an internal electronic failure and requires professional intervention to restore operation.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board (PCB)
14

Your boiler has detected that the water inside the heating system has become dangerously hot and has shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Central Heating Pump
  • Primary Heat Exchanger

Related codes

15

Your boiler is struggling to control its gas supply, which prevents it from safely igniting or maintaining a flame.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • PCB
16

Your boiler has detected a problem with the internal mechanism that controls the gas supply, meaning it has shut down to keep your home safe.

Emergency Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
17

Your boiler is failing to start because the electrical supply it is receiving from your home's wiring is too weak or unstable.

High Engineer only £120-250

Parts commonly replaced

  • Printed circuit board
  • Wiring harness
18

Your boiler's electronic display or control panel is having trouble communicating with the main system, causing the unit to stop operating.

High Engineer only £150-300

Parts commonly replaced

  • User interface board
  • Display cable harness
  • Main printed circuit board
19

Your boiler has lost its connection to the temperature sensor that monitors your heating water, so it has safely shut down to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness
20

Your boiler's electronic control panel is not communicating correctly with the main internal system, preventing it from functioning.

High Engineer only £150-300

Parts commonly replaced

  • User Interface (UI) Board
  • Main Printed Circuit Board (PCB)
  • Communication cable
Air flow rate safety device

Your boiler has detected that gases are not escaping properly through the flue, so it has safely shut itself down to prevent dangerous fumes from building up.

Emergency Engineer only £120-£250

Parts commonly replaced

  • Flue pressure switch
  • Fan
  • Venturi

Related codes