High
12 on Saunier Duval Thelia

Your boiler is having trouble communicating with its control panel, which prevents it from receiving accurate instructions to heat your home.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

User interface or distant control panel fault

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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