High
01 on Saunier Duval Thema F 30 E Plus

Your boiler is failing to light because it is not receiving gas or cannot sense a flame, meaning you currently have no heating or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Ignition fault (lockout) caused by no gas, no detection

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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