High
11 on Saunier Duval Thema F 30 E Plus

Your boiler's main control panel is unable to communicate with the internal computer, causing the system to stop working entirely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

No reception by the main board (MMI Lead)

From this model's manual
Verified against the Saunier Duval Thema F 30 E Plus Combi installation & service manual, page 37.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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