Saunier Duval Xeon 120 FF Fault codes & diagnostics

12 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 35 kW 1997-2005 Discontinued
GC Number 41-920-36
Download the Saunier Duval Xeon 120 FF manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
12 High

All 12 documented codes

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F1

Your boiler has stopped working because an internal electrical safety fuse has blown, meaning the system is currently unable to power its internal components.

High Engineer only £120-200

Parts commonly replaced

  • 1A Fuse
  • Printed Circuit Board (PCB)

Related codes

F2

Your boiler has stopped working because an internal safety fuse has blown, preventing the electronic control system from powering up.

High Engineer only £150-250

Parts commonly replaced

  • Internal PCB Fuse
  • Central Heating Pump
  • Main Control PCB

Related codes

Fan Hunt

Your boiler's air extraction system is struggling to maintain a steady speed, which prevents the unit from starting or running reliably.

High Engineer only £250-450

Parts commonly replaced

  • Printed circuit board
  • Fan assembly
Neon 1

Your boiler has no electricity flowing to it, meaning it cannot start up to provide heating or hot water.

High DIY-safe £80-150

What to check first

  1. Check the main fuse spur switch next to the boiler is turned on
  2. Check your household consumer unit to ensure the boiler circuit breaker has not tripped
  3. Check that the plug, if present, is pushed firmly into the socket

Parts commonly replaced

  • Fused spur
  • PCB
  • Wiring harness
Neon 1 lit

Your boiler is failing to detect an electrical power supply, meaning it cannot switch on or operate your heating and hot water.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • External fuse or spur
  • Wiring harness
Neon 2

Your boiler has stopped working because a safety sensor has triggered a shutdown to prevent it from getting too hot.

High Engineer only £120-220

Parts commonly replaced

  • Overheat thermostat
  • Limit switch
Neon 2 lit

Your boiler has stopped heating because it has detected a heat safety issue and automatically shut down to prevent damage.

High Engineer only £120-220

Parts commonly replaced

  • Overheat thermostat
  • Limit switch

Related codes

Neon 3

Your boiler has detected an issue with its internal air supply system, which is preventing it from igniting or staying lit.

High Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Printed circuit board (PCB)
  • Air pressure sensing tube

Related codes

Neon 3 lit

Your boiler is failing to confirm that the flue system is clear, which is preventing it from igniting for your safety.

High Engineer only £150-300

Parts commonly replaced

  • Printed circuit board
  • Air pressure switch
Neon 4

Your boiler has stopped working because the main control panel is failing to send electrical power to the internal gas valve to start the heating process.

High Engineer only £200-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

Neon 4 lit

Your boiler has stopped working because the internal control board is failing to send electrical power to the gas valve.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring Harness
Pilot does not light

Your boiler is failing to ignite because the small flame that acts as a match to start the main burner will not stay lit.

High Engineer only £120-250

Parts commonly replaced

  • Pilot injector
  • Ignition electrode
  • Pilot solenoid valve

Related codes

1 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.