High
Neon 2 lit on Saunier Duval Xeon 120 FF

Your boiler has stopped heating because it has detected a heat safety issue and automatically shut down to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Is neon 2 lit? NO: For gravity domestic hot water systems only, check continuity of yellow link. For fully pumped systems, check overheat reset. If satisfactory replace overheat device.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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