Sime Dewy 30/130 HE FS Fault codes & diagnostics

46 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 2004-2014 Discontinued
GC Number 47-283-05
Download the Sime Dewy 30/130 HE FS manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Each cell = one fault code. Hover to identify.
3 Emergency 40 High 3 Medium

All 46 documented codes

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AL 01

Your boiler has shut down because it detected that exhaust gases have reached an unsafe temperature or are not venting correctly.

Emergency Engineer only £100-£250 Shared across the range

Parts commonly replaced

  • Flue gas thermostat
  • Heat exchanger
  • Flue seals

Related codes

AL 02

Your boiler has stopped working because the water pressure inside the system has dropped too low and needs topping up.

High DIY-safe £0-120 Shared across the range

What to check first

  1. Locate the filling loop (a flexible silver hose with small lever valves) underneath or near the boiler.
  2. Slowly open the valves until you hear water entering the system.
  3. Watch the pressure gauge and close the valves once the needle reaches between 1.0 and 1.2 bar.

Parts commonly replaced

  • External filling loop
  • Pressure sensor
  • Expansion vessel

Related codes

AL 03

Your boiler has detected that the water pressure is too high, which can cause the system to stop working to protect itself.

Emergency DIY-safe £0-120 Shared across the range

What to check first

  1. Locate a radiator bleed valve and use a key to release water into a cloth or container.
  2. Monitor the pressure gauge on the boiler until it drops to approximately 1.2 bar.
  3. Check that the filling loop valves (the flexible silver hose handles) are tightly closed.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure relief valve

Related codes

AL 04

Your boiler is having trouble measuring the temperature of your hot water, which usually means your taps will only run cold.

Medium Engineer only £90-160 Shared across the range

Parts commonly replaced

  • Domestic Hot Water (DHW) Temperature Sensor
  • NTC Thermistor
  • Connecting Wiring Loom

Related codes

AL 05

Your boiler has detected an issue with the sensor that monitors the temperature of the water leaving the unit, meaning it cannot safely regulate heat.

High Engineer only £90-160 Shared across the range

Parts commonly replaced

  • Flow temperature sensor (NTC thermistor)
  • Wiring harness connections

Related codes

AL 06

Your boiler is failing to light properly, which means it cannot heat your water or radiators until the gas ignition issue is resolved.

High DIY-safe £120-300 Shared across the range

What to check first

  1. Check that your gas meter is topped up and the emergency control valve is in the 'on' position
  2. Test other gas appliances, such as a hob, to ensure gas is reaching your home
  3. Press the 'Reset' button on the boiler control panel to attempt a restart

Parts commonly replaced

  • Ignition electrode
  • Flame sensing cable
  • Gas valve

Related codes

AL 07

Your boiler has overheated because the internal temperature has become too high, causing it to shut down for safety.

High DIY-safe £120-220 Shared across the range

What to check first

  1. Check all radiator valves are open to ensure water can circulate.
  2. Try to bleed your radiators to remove trapped air from the system.
  3. Restart the boiler using the reset button once it has cooled down.

Parts commonly replaced

  • Limit Thermostat (High Limit Sensor)
  • Circulation Pump
  • Heat Exchanger

Related codes

AL 08

Your boiler is struggling to detect a flame, which prevents it from firing up to provide heating or hot water.

High Engineer only £100-£250 Shared across the range

Parts commonly replaced

  • Ignition electrode
  • Flame sensing probe
  • Gas valve
  • Ignition lead

Related codes

AL 09

Your boiler is overheating because water isn't moving through the system properly.

High Engineer only £150-£350 Shared across the range

Parts commonly replaced

  • Circulation Pump
  • Pump Capacitor
  • Central Heating Filter

Related codes

AL 10

Your boiler has detected an issue with an internal backup sensor or a settings mismatch, which is preventing it from running correctly.

High Engineer only £120-250 Shared across the range

Parts commonly replaced

  • Auxiliary NTC Sensor
  • Main PCB
  • Wiring Loom

Related codes

Showing 11–20 of 46
AL 11

Your boiler has detected a communication problem with the part that controls the gas flow, meaning it cannot ignite safely to provide heating or hot water.

High Engineer only £120-£280 Shared across the range

Parts commonly replaced

  • Gas Valve
  • Wiring Harness
  • Main Control Board (PCB)

Related codes

AL 12

Your boiler's internal computer is confused about how it should be breathing, leading to a safety lockout that prevents it from firing up.

High Engineer only £80-160 Shared across the range

Parts commonly replaced

  • None - requires software parameter adjustment
  • Main PCB

Related codes

AL 13

Your boiler has detected that the exhaust gases are too hot or the temperature sensor itself has failed, causing the system to shut down for safety.

High Engineer only £120-£220 Shared across the range

Parts commonly replaced

  • Exhaust sensor (smoke probe)
  • Main PCB

Related codes

AL 14

Your boiler has detected a problem with the sensor that monitors exhaust fumes, causing the system to shut down for safety.

High Engineer only £120-£220 Shared across the range

Parts commonly replaced

  • Exhaust sensor (smoke probe)
  • Wiring harness

Related codes

AL 15

Your boiler has detected a communication problem with the fan, which means it cannot safely move air and exhaust gases through the system.

High Engineer only £120-380 Shared across the range

Parts commonly replaced

  • Fan wiring loom
  • Fan assembly
  • Main PCB (Printed Circuit Board)

Related codes

AL 17

Your boiler has detected that its internal temperature sensors are giving conflicting readings, which stops it from running as a safety precaution.

High Engineer only £120-220 Shared across the range

Parts commonly replaced

  • Heating NTC sensors
  • Sensor wiring harness
  • Main PCB

Related codes

AL 18

Your boiler has stopped working because waste water is backing up inside its drainage pipe, often due to a simple blockage or freezing.

High DIY-safe £80-160 Shared across the range

What to check first

  1. Locate the plastic pipe exiting the boiler and leading outside.
  2. Check for any visible blockages or debris at the end of the pipe.
  3. If it is freezing cold, gently pour warm (not boiling) water over the external pipe to melt any ice.
  4. Clean the internal condensate siphon if you are comfortable removing the plastic trap.

Parts commonly replaced

  • Condensate Siphon
  • Condensate Electrode/Sensor
  • External pipe insulation

Related codes

AL 28

Your boiler has been manually reset too many times in a short period and has temporarily locked itself for safety.

Medium DIY-safe £0-120 Shared across the range

What to check first

  1. Stop pressing the reset button immediately.
  2. Leave the boiler powered on and wait for exactly one hour without touching the controls.
  3. After one hour, the lock-out should clear, allowing one further attempt to reset if the original fault has been resolved.

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • PCB

Related codes

AL 30

Your boiler has stopped working because a sensor that monitors the temperature of the water returning to the unit has failed.

High Engineer only £100-180 Shared across the range

Parts commonly replaced

  • Return temperature sensor (NTC probe)
  • Wiring harness connector

Related codes

AL 37

Your boiler has shut down because the electrical power supply from the grid has dropped to a level that is too low for the unit to operate safely.

High Engineer only £0-120 Shared across the range

Parts commonly replaced

  • No parts usually required
  • Printed Circuit Board (if damaged by surge)

Related codes

Showing 21–30 of 46
AL 40

Your boiler has detected an issue with the electrical power entering your home, meaning the current is not at the steady frequency required for the unit to run safely.

High Engineer only £100-£350 Shared across the range

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • External Voltage Regulator

Related codes

AL 41

Your boiler has failed to keep its flame lit several times in a row and has locked itself out for safety.

High DIY-safe £120-280 Shared across the range

What to check first

  1. Check that your gas emergency control valve is in the open position
  2. Check if other gas appliances, like a cooker, are working to confirm gas supply
  3. Reset the boiler by turning the selector switch to the 'R' position for a few seconds

Parts commonly replaced

  • Ignition electrode
  • Flame sensing electrode
  • Gas valve

Related codes

AL 42

Your boiler's control panel has detected that one of the buttons is stuck or faulty, which is preventing the system from operating correctly.

Medium DIY-safe £120-350 Shared across the range

What to check first

  1. Carefully press and release every button on the control panel to see if any are physically stuck or jammed in.
  2. Wipe the control panel with a dry, clean cloth to remove any grease or debris that may be holding a button down.
  3. Restart the boiler using the main power switch to see if the error clears.

Parts commonly replaced

  • Control Panel User Interface
  • Main PCB (Printed Circuit Board)

Related codes

AL 43

Your boiler has lost its connection to the external heating controls, meaning it cannot receive instructions on when to turn the heating on.

High DIY-safe £60-180 Shared across the range

What to check first

  1. Check batteries in your wall-mounted thermostat or remote control
  2. Ensure the thermostat is within range of the boiler and has not been moved
  3. Reset the boiler by turning the selector switch to 'OFF/RESET' for 5 seconds and then back to 'ON'

Parts commonly replaced

  • Thermostat batteries
  • OpenTherm Remote Control unit
  • Transmitter/Receiver kit

Related codes

AL 44

Your boiler has failed to ignite and cannot detect a flame, which means your heating and hot water will not work until a faulty internal component is replaced.

High Engineer only £250-£550 Shared across the range

Parts commonly replaced

  • Main PCB (Electronic Board)
  • Gas Valve
  • Ignition Electrode

Related codes

AL 56

Your boiler has shut down because the temperature difference between the water going out and the water coming back is too high, suggesting the water isn't circulating properly.

High DIY-safe £120-£350 Shared across the range

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the boiler pressure gauge is between 1 and 1.5 bar
  3. Bleed all radiators to remove trapped air
  4. Wait 15 minutes and press the Reset button

Parts commonly replaced

  • Circulation pump
  • Main heat exchanger (de-scaling)
  • Thermistor (NTC sensor)

Related codes

AL 57

Your boiler has detected an inconsistency with its temperature sensors and has locked itself as a safety precaution until it can be recalibrated.

High Engineer only £120-250 Shared across the range

Parts commonly replaced

  • Flow Temperature Sensor (NTC)
  • Return Temperature Sensor
  • Main PCB

Related codes

AL 72

Your boiler has detected that a temperature sensor is not sitting correctly on its pipe, preventing it from measuring heat accurately.

High Engineer only £90-160 Shared across the range

Parts commonly replaced

  • Delivery temperature sensor (NTC)
  • Sensor retaining clip

Related codes

AL 74

Your boiler has detected an issue with a backup temperature sensor which is preventing it from monitoring heat levels safely.

High Engineer only £90-160 Shared across the range

Parts commonly replaced

  • Dual Delivery Sensor (NTC)
  • Sensor Wiring Harness

Related codes

AL 77

Your boiler has detected an electrical fault with the gas valve control system, which means it cannot safely manage the fuel flow to stay alight.

High Engineer only £180-450 Shared across the range

Parts commonly replaced

  • Gas Valve
  • PCB (Main Control Board)
  • Wiring Harness

Related codes

Showing 31–40 of 46
AL 78

Your boiler has detected an internal electrical fault with the gas control system, meaning it cannot safely manage the fuel flow and has shut down as a precaution.

High Engineer only £180-450 Shared across the range

Parts commonly replaced

  • Gas Valve
  • PCB (Main Control Board)
  • Wiring Loom

Related codes

AL 79

Your boiler has detected an internal electrical fault with the gas control valve, meaning it cannot safely manage the fuel supply and has shut down.

High Engineer only £220-450 Shared across the range

Parts commonly replaced

  • Gas Valve
  • Main PCB (Printed Circuit Board)
  • Wiring Harness

Related codes

AL 80

Your boiler has detected an electrical communication problem with the internal gas valve system, meaning it cannot safely control the fuel needed for heating and hot water.

High Engineer only £180-450 Shared across the range

Parts commonly replaced

  • Gas Valve
  • Wiring Harness
  • Main PCB (Printed Circuit Board)

Related codes

AL 81

Your boiler has detected an issue with the air or gas mixture during ignition, causing it to shut down for safety.

High Engineer only £120-350 Shared across the range

Parts commonly replaced

  • Air pressure switch
  • Gas valve
  • Flue seals
  • Burner electrodes

Related codes

AL 82

Your boiler has stopped working because it has repeatedly failed to light correctly and has shut down for safety.

High Engineer only £120-£350 Shared across the range

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)
  • Air diaphragm

Related codes

AL 83

Your boiler is struggling to burn gas correctly, which is likely caused by air in the pipes or a dirty internal sensor.

High Engineer only £100-280 Shared across the range

Parts commonly replaced

  • Ignition electrode
  • Ionisation probe
  • Gas valve

Related codes

AL 84

Your boiler is not receiving enough gas from the mains supply to operate correctly, causing it to shut down for safety.

High Engineer only £100-350 Shared across the range

Parts commonly replaced

  • Gas Valve
  • External Gas Meter Regulator
  • PCB

Related codes

AL 88

Your boiler’s internal computer chip has identified a critical electronic failure and has shut down to protect itself.

High Engineer only £280-450 Shared across the range

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Low voltage wiring harness

Related codes

AL 89

Your boiler is struggling to maintain a steady flame and has shut down as a safety precaution.

High Engineer only £120-300 Shared across the range

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Air diaphragm

Related codes

AL 90

Your boiler is struggling to achieve the correct flame for safe combustion, causing it to shut down to prevent damage.

High Engineer only £120-350 Shared across the range

Parts commonly replaced

  • Ignition electrode
  • Ionisation probe
  • Gas valve
  • Air pressure switch

Related codes

Showing 41–46 of 46
AL 92

Your boiler is struggling to get the correct balance of air and gas for the flame and has shut down as a safety precaution.

High Engineer only £120-280 Shared across the range

Parts commonly replaced

  • Ionisation electrode
  • Air pressure switch
  • Gas valve

Related codes

AL 93

Your boiler is struggling to control its burner flame and cannot reach the necessary power levels to heat your water or home safely.

High Engineer only £180-£450 Shared across the range

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Ionisation electrode
  • Venturi flue component

Related codes

AL 95

Your boiler is struggling to maintain a steady flame, causing it to shut down for safety.

High Engineer only £120-£350 Shared across the range

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

AL 96

Your boiler has shut down because it cannot safely expel exhaust fumes out of the external flue pipe.

Emergency Engineer only £100-250 Shared across the range

Parts commonly replaced

  • Flue ducting
  • Fan assembly
  • Air pressure switch

Related codes

AL 98

Your boiler has encountered a computer software error while trying to start up and cannot function.

High DIY-safe £280-550 Shared across the range

What to check first

  1. Turn the boiler power switch to the 'Off' position
  2. Wait for approximately 60 seconds
  3. Turn the power back on to see if the system resets itself

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Electronic Control Unit

Related codes

AL 99

Your boiler's internal computer has suffered a major electrical failure and is no longer able to control the heating system.

High Engineer only £350-£550 Shared across the range

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

32 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.

30 Diagnostic Your boiler's internal pressure-balancing component is faulty, which is likely causing your system pressure to fluctuate and preventing the boiler from firing safely. 51 Diagnostic Your boiler has detected that the water inside the system is getting too cold and has activated its built-in safety mode to prevent the pipes from freezing. 52 Diagnostic Your boiler is confused about whether it should be providing heating or just hot water because the internal sensor is detecting conflicting temperature signals. 53 Diagnostic Your boiler is displaying a configuration message indicating how it communicates with your room thermostat, rather than a mechanical breakdown. 54 Diagnostic Your boiler is struggling to accurately read the room or outside temperature, which may cause it to turn the heating on or off at the wrong times. 55 Diagnostic Your boiler has detected that the water inside the system has become dangerously hot and has shut itself down to prevent damage or overheating. 56 Diagnostic Your boiler is struggling to control its internal temperature because it is detecting a sudden or abnormal change in how fast it is heating up. 57 Diagnostic Your boiler is currently recalibrating its internal settings to ensure it runs as efficiently as possible. 58 Diagnostic Your boiler is currently performing a routine internal system check or self-optimisation and is not experiencing a fault. 59 Diagnostic Your boiler has detected that the water temperature is rising or falling too quickly, causing it to shut down to protect itself from potential damage. 60 Diagnostic Your boiler is currently in a configuration mode that prevents it from heating, rather than suffering from a hardware failure. 61 Diagnostic Your boiler is struggling to reach the desired hot water temperature and is limiting its output to protect itself. 62 Diagnostic Your boiler is struggling to detect or heat the water for your taps and showers, which has caused it to stop working to prevent internal damage. 63 Diagnostic Your boiler's internal computer settings have been locked, which prevents it from operating correctly until the control system is reset by a professional. 64 Diagnostic Your boiler is detecting an issue with an external control or sensor connection, preventing it from operating correctly. 65 Diagnostic Your boiler is receiving a signal from an external device, such as a smart thermostat or weather sensor, that is preventing it from firing up as normal. 66 Diagnostic Your boiler is struggling to read the temperature from the outside sensor, which is causing it to adjust your heating settings incorrectly. 69 Diagnostic Your boiler is currently running a brief, automatic heating cycle designed to kill bacteria in your hot water storage tank. 80 Diagnostic Your boiler is not firing because it has failed to ignite the flame during the start-up sequence. 85 Diagnostic Your boiler has detected an issue with the heat exchanger or water flow circulation, preventing it from operating correctly. 90 Diagnostic Your boiler is failing to ignite because there is a fault with the electrical transformer that generates the spark needed to start the burner. 95 Diagnostic Your boiler has detected a problem with the internal fan or the way it exhausts gases, causing the system to stop working as a safety precaution. 100 Diagnostic Your boiler has detected that the water pressure in your heating system is too low to operate safely. 105 Diagnostic Your boiler is struggling because there is not enough water circulating inside the system or air is trapped in the pipes, preventing the water from flowing properly. 120 Diagnostic Your boiler is failing to ignite because it cannot detect a flame, meaning you currently have no heating or hot water. 125 Diagnostic Your boiler has detected that the water is heating up far too quickly or that the flow of water is insufficient, causing the system to shut down to prevent damage. 130 Diagnostic Your boiler has detected that the front panel of the sealed combustion chamber is not properly secured, which is a safety feature to prevent fumes from escaping into your home. 140 Diagnostic Your boiler is struggling to switch between heating your radiators and providing hot water to your taps because a internal valve is jammed or faulty. 160 Diagnostic Your boiler has detected an issue with the fan's operation, which prevents it from safely venting gases. 175 Diagnostic Your boiler's internal digital clock settings are currently corrupted or have been reset, preventing the unit from following your programmed heating schedule. 180 Diagnostic Your boiler has detected an issue with the safety temperature monitoring system and has automatically shut down to prevent overheating. AL 62 Diagnostic Your boiler needs to run a setup process to re-match the gas flow with the ignition system, usually after a part has been changed.