What the manual says
Manufacturer manualMaximum number of consecutive resets reached (6) — wait 1 hour; attempt reset again; contact Technical Assistance if unresolved
DIY fix possible
Stop pressing the reset button immediately.Leave the boiler powered on and wait for exactly one hour without touching the controls.After one hour, the lock-out should clear, allowing one further attempt to reset if the original fault has been resolved.
Avoid the next call-out bill
A cover plan would handle faults like AL 28: no call-out fees, no surprise bills.
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Related fault codes
All 78 fault codes on the Dewy 30/130 HE FS
Seeing a different code? Every code this model can display, in one place.