Sime Murelle EV HE Combi Fault codes & diagnostics

23 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 2010-2018 Discontinued
GC Numbers 47-283-1747-283-1847-283-1947-283-2047-283-21
Download the Sime Murelle EV HE Combi manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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2 Emergency 13 High 5 Medium 3 Low

All 23 documented codes

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01

Your boiler has detected that it is overheating and has automatically switched itself off to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Safety thermostat
  • Central heating pump
  • Diverter valve

Related codes

02

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe £0-£100

What to check first

  1. Locate the filling loop, which is a silver braided hose or a small valve under the boiler.
  2. Open the valve(s) slowly to allow cold mains water into the system until the pressure gauge reads between 1 and 1.5 bar.
  3. Close the valve(s) tightly and check that the error code has cleared.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure gauge

Related codes

03

Your boiler has detected that the water pressure in your heating system is too high for it to operate safely.

Medium DIY-safe £80-150

What to check first

  1. Locate a radiator in your home with a bleed valve.
  2. Place a cloth and a container underneath the valve.
  3. Open the bleed valve slightly to release a small amount of water until the pressure gauge on your boiler drops to the green zone (typically 1.0 to 1.5 bar).
  4. Close the valve securely.

Parts commonly replaced

  • Pressure relief valve
  • Filling loop
  • Pressure sensor

Related codes

04

Your boiler has lost the ability to monitor the temperature of your hot water supply, meaning it will likely stop producing hot water until the faulty sensor is replaced.

High Engineer only £120-200

Parts commonly replaced

  • DHW NTC Sensor

Related codes

05

Your boiler has stopped working because it is unable to accurately measure the temperature of the water used for your heating system.

High Engineer only £120-220

Parts commonly replaced

  • Central heating NTC thermistor
  • Wiring harness

Related codes

06

Your boiler has detected a serious internal fault and has automatically shut itself down for safety reasons, meaning you currently have no heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Control board
  • Ignition transformer
  • Flame sensor

Related codes

07

Your boiler has detected that the water pressure inside the system is too low, preventing it from heating your home or water properly.

High DIY-safe £0-£100

What to check first

  1. Locate the external filling loop (usually two silver flexible braided hoses underneath the boiler).
  2. Slowly open the valves on the filling loop to allow cold mains water to enter the system.
  3. Monitor the pressure gauge on the front of the boiler until the needle reaches the green zone (typically 1.0 to 1.5 bar).
  4. Close both valves tightly to prevent over-pressurisation.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure transducer/sensor

Related codes

08

Your boiler is failing to light because it cannot detect a flame, meaning you currently have no heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve
  • PCB

Related codes

09

Your boiler is struggling to push water around the system, which is preventing it from providing heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Circulation pump
  • Flow sensor
  • System filter

Related codes

10

Your boiler has detected an issue with a secondary temperature sensor, which is preventing it from operating correctly.

High Engineer only £120-220

Parts commonly replaced

  • NTC Sensor
  • Wiring harness

Related codes

Showing 11–20 of 23
13

Your boiler has detected that the flue gases are getting too hot, so it has safely shut itself down to prevent potential overheating or dangerous exhaust issues.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue gas temperature sensor
  • PCB
  • Heat exchanger

Related codes

14

Your boiler has detected a potential issue with the ventilation system that clears away exhaust gases, so it has safely shut itself down to prevent any risk.

Emergency Engineer only £120-250

Parts commonly replaced

  • Flue gas sensor
  • Wiring harness
  • PCB

Related codes

15

Your boiler is unable to safely move air through its system to burn gas properly, so it has shut down to prevent any unsafe operation.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • PCB (Printed Circuit Board)

Related codes

20

Your boiler has detected that the water temperature in one of your heating circuits has become dangerously high and has automatically shut down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Safety thermostat
  • NTC sensor
  • Circulation pump

Related codes

21

Your boiler has lost the signal from a sensor responsible for monitoring the temperature of the water heading to your radiators, meaning it cannot accurately manage your heating.

Medium Engineer only £120-220

Parts commonly replaced

  • NTC delivery temperature sensor
  • Wiring harness

Related codes

22

Your boiler has detected that a secondary heating circuit, such as underfloor heating, has become too hot and has automatically shut down for safety.

Medium Engineer only £120-250

Parts commonly replaced

  • Safety thermostat
  • Mixed zone pump
  • Mixing valve

Related codes

23

Your boiler is having trouble communicating with the secondary heating zone, which means a specific part of your home may not be receiving heat as requested.

Medium Engineer only £150-300

Parts commonly replaced

  • Mixed zone sensor
  • Zone controller board
  • Wiring harness

Related codes

24

Your boiler has lost the connection to the temperature sensor responsible for reading your solar water heating panel, which may cause your solar system to stop working temporarily.

Low Engineer only £120-220

Parts commonly replaced

  • Solar collector sensor
  • Sensor wiring harness

Related codes

25

Your boiler is having trouble communicating with the temperature sensor linked to your solar water heating system, which may prevent the solar panel integration from working correctly.

Low Engineer only £120-200

Parts commonly replaced

  • Solar temperature sensor
  • Wiring harness

Related codes

26

Your boiler is having trouble reading the temperature from your solar water heating system, which means it may not be able to use solar energy to warm your water right now.

Low Engineer only £120-220

Parts commonly replaced

  • Solar temperature sensor
  • Wiring harness

Related codes

Showing 21–23 of 23
27

Your boiler's electronic control system is misconfigured to expect a solar water heating setup that is not actually connected or properly recognised.

Medium Engineer only £100-200

Parts commonly replaced

  • Main PCB

Related codes

28

Your boiler has detected an issue with how its internal settings or electronic controls are communicating, which is preventing it from operating correctly.

High Engineer only £150-250

Parts commonly replaced

  • PCB (Printed Circuit Board)
  • Wiring harness

Related codes

29

Your boiler's internal computer system is struggling to communicate with its electrical components, meaning it cannot reliably operate your heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Main Control PCB
  • Communication wiring harness

Related codes