Medium
21 on Sime Murelle EV HE Combi

Your boiler has lost the signal from a sensor responsible for monitoring the temperature of the water heading to your radiators, meaning it cannot accurately manage your heating.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

DELIVERY PROBE FAILURE FIRST MIXED ZONE

Shared across the Murelle EV HE range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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Related fault codes

All 71 fault codes on the Murelle EV HE Combi

Seeing a different code? Every code this model can display, in one place.

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