Medium
23 on Unical Alkon C 28 HE

Your boiler has detected that a control button has been stuck or held down for too long, which usually happens if a button is physically jammed.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Detected tab panel button pressed for longer than 30 “. Check keypad and reset the status of the buttons. Or replace the electronic board

From this model's manual
Verified against the Unical/Unical Alkon C 28 He installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Locate the control panel on the front of your boiler.Firmly press and release each button several times to ensure none are physically stuck or jammed in the depressed position.Switch the boiler off at the fused spur or mains supply, wait for 30 seconds, and turn it back on to reset the system.

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All 33 fault codes on the Alkon C 28 HE

Seeing a different code? Every code this model can display, in one place.

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