High Lockout
F.41 on Vaillant ecoMAX Pro 28E

Your boiler has detected a problem with the way it receives gas or a communication failure within its internal control board.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Gas valve error

What causes this fault?

This fault occurs when the boiler's main control board is unable to communicate with or control the gas valve correctly. The most common reason is an internal electronic failure within the valve itself or a fault on the circuit board that prevents it from sending the necessary signals to release gas for ignition.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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