High
F.77 on Vaillant ecoTEC Plus 625

Your boiler is struggling to push waste gases out through the flue or is unable to clear internal condensation water properly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Condensate pump or feedback of accessories blocks heating | Condensate pump defective or flume flap feedback triggered

Shared across the range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler detects a blockage or failure in the system that removes waste gases and water. It is usually caused by a stuck internal flap that prevents exhaust fumes from escaping safely, or a pump failure that stops waste water from being drained away. When these systems fail, the boiler shuts down as a safety precaution to prevent internal flooding or the buildup of dangerous gases.

This fault can be more frequent during extreme cold spells if the external pipe that carries waste water away freezes and causes a backup into the pump area.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

All 170 fault codes on the ecoTEC Plus 625

Seeing a different code? Every code this model can display, in one place.

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