Emergency
F.62 on Vaillant ecoTEC plus 637

Your boiler has detected that the gas flame is not turning off when it should, which is preventing the system from running safely.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

Error with gas valve – switch off delay

From this model's manual
Verified against the Vaillant/Vaillant Ecotec Plus 637 4104465 installation & service manual, page 47.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's control system detects that the gas flame is still burning even after it has told the gas valve to close. The most common reason is a mechanical failure within the gas valve itself, but it can also be caused by a faulty circuit board incorrectly sensing a flame that isn't actually there.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like F.62: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

All 77 fault codes on the ecoTEC plus 637

Seeing a different code? Every code this model can display, in one place.

Related guides you might find useful