High Lockout
F.70 on Vaillant ecoTEC Plus 938

Your boiler’s control board has lost its identity settings, meaning the internal computer no longer knows which specific model it is supposed to be operating.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No valid DSN in display and/or main board. Spare part failure display and main board interchanged at same time and device specific number not adjusted

What causes this fault?

This fault occurs when the boiler's internal computer experiences a data mismatch or memory loss regarding its own model settings. The most common reason is that a replacement part was installed without being programmed correctly, or a power surge has corrupted the software communication between the main control board and the display unit.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful