Low
S.31 on Vaillant ecoTEC plus Regular

Your boiler is not providing heating because the central heating control knob on the front panel has been turned to the 'off' position.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Central heating thermostat knob turned off or no heat demand by the eBUS control unit

From this model's manual
Verified against the Vaillant Ecotec Plus Regular installation & service manual, page 32.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This code appears when the physical heating temperature dial on the front of the boiler has been turned all the way to the left, which electronically disables the heating function. It is often caused by someone accidentally bumping the dial while cleaning or intentionally turning it off during the summer and forgetting to turn it back up. Because the dial is in the 'off' position, the boiler is simply following instructions to ignore any requests for heat from your thermostat.

This is most frequently encountered during the first cold spell of autumn when homeowners try to turn their heating back on after leaving the dial off all summer.

DIY fix possible

Locate the central heating control knob (usually marked with a radiator symbol) on the front of the boiler.Turn the knob clockwise to the desired temperature setting.Check if the display changes and the boiler begins its ignition sequence.

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