High
S.42 on Vaillant ecoTEC plus Regular

Your boiler is temporarily preventing itself from starting because it has detected that the flap which controls the exit of exhaust gases is stuck in the closed position.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Flue non-return flap closed

From this model's manual
Verified against the Vaillant Ecotec Plus Regular installation & service manual, page 32.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler is unable to safely discharge the acidic water produced during the heating process. It is typically triggered because an external pump used to move this water has failed, or the internal electronic module that communicates with that pump has developed a fault. To prevent water from backing up and damaging the internal components, the boiler automatically shuts down as a safety precaution.

This fault is more common during freezing winter temperatures, as the external pipework can freeze and cause the pump to overflow or fail.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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