High Lockout
S.62 on Vaillant ecoTEC Pro 24

Your boiler is struggling to burn gas correctly and efficiently, which can lead to it locking out to ensure safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Adjust CO2. Set the CO2 content.

What causes this fault?

This fault occurs when the boiler's sensors detect an incorrect mixture of gas and air during the combustion process, meaning the flame is not burning as it should. The most common reasons are a drifting gas valve that needs recalibration or worn-out spark electrodes that are struggling to ignite the gas cleanly. In some cases, it can be caused by a fault in the main control board failing to manage the gas flow accurately.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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