High Lockout
F.25 on Vaillant ecoTEC Pro / ecoTEC Plus

Your boiler has shut down because the exhaust fumes have become too hot, which is a safety measure to prevent damage to the internal components.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Safety switch off flue gas temperature too high

What causes this fault?

This fault occurs when the internal temperature of the exhaust gases exceeds a safe limit, triggering a shutdown to protect the boiler's plastic components from melting. The most common reason is a buildup of limescale or sludge inside the main heat exchanger, which prevents heat from being transferred to the water and causes it to escape through the flue instead.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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