Medium
D.24 on Vaillant Turbomax Plus 828

Your boiler is struggling to operate because external controls like your thermostat or timer are sending conflicting signals or aren't communicating correctly with the main unit.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Diagnostic code check (page 52) / External controls check

DIY fix possible

Check that your room thermostat is turned up higher than the current room temperature.Replace the batteries in your wireless wall thermostat or programmer.Ensure your external timer or smart hub is switched on and has a stable connection.

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