What the manual says
Manufacturer manualBurner ignited (warm start)
From this model's manual
Verified against the Vaillant Turbomax Plus 824 828e installation & service manual, page 38.
DIY fix possible
Locate the right-hand control knob on the boiler fasciaTurn the knob fully anticlockwise to the 'Off' position to disable the pre-heat featureObserve if the 'S.24' code disappears and only returns when hot water is requested
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