High
F.24 on Vaillant Turbomax Plus 828

Your boiler is heating up too quickly because the water isn't moving through the system properly, often caused by trapped air or a stuck pump.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Dry fire protection (temperature gradient of flow NTC too steep) | .Air in boiler/system, pump blocked or defective, pump output too low

From this model's manual
Verified against the Vaillant Turbomax Plus 824 828e installation & service manual, page 40.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler detects a sudden, sharp rise in temperature because the heated water isn't moving away from the burner quickly enough. The most common reasons are a lack of water pressure in the system, a pump that has seized up, or a physical blockage like sludge or debris preventing circulation.

This issue is more frequent in autumn when heating systems are turned back on after being idle all summer, which can cause the internal pump to stick.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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